Online stores for beauty, fragrance and home living brands
At the counter, a customer holds out her wrist. A spray, a pause, a word about a garden after the rain. Online, none of that exists: not the gesture, not the pause, not the scent. She still has to choose, and choose well.
What your customers expect
To be guided, not overwhelmed
Faced with forty fragrances, people choose none. A few well-asked questions beat a catalogue.
To read what goes on their skin
The ingredient list is a matter of trust, especially for sensitive skin.
Never to run out
A bottle, a cream, a refill all run out; they appreciate it when you think of that for them.
The three moments
The first impression
People understand a fragrance’s mood before they read its notes.
Behind the scenes
Refills ship at the right pace, and subscriptions are managed without writing to anyone.
The return
An email arrives as the bottle runs low, not before.
Is your house one of them? Write to us.
Our work in this industry
FAQ
How do you sell a scent customers can’t smell?
By describing a mood rather than notes: a room, a season, a moment. Then by guiding the choice with a few questions, and offering a discovery size.
Should the ingredient list appear on the store?
It must be on the label. Repeating it on the product page reassures and answers questions before purchase.
Can you handle refill subscriptions?
Yes, with subscription apps built into Shopify’s checkout. Customers pause or change them themselves.
Can we sell to hotels and spas in the same store?
Yes. Professionals find their own prices and terms, alongside the consumer store.
How much does a custom store cost?
It depends on pages, features and the content to produce. It takes shape during the 15-minute conversation.
Going further
The law in Quebec
- Notifying Health Canada
- Every cosmetic sold in Canada is notified within ten days of its first sale.
- Bilingual labels
- Ingredients appear under their standard names, in English and French; certain fragrance allergens must be named individually.
- Cosmetic wording
- A product that “treats” or “cures” changes category; product pages and ads choose their words accordingly.
- Proven claims
- “Natural” or “eco-friendly” must be demonstrable.
- French and Law 25
- The store is available in French, and advertising cookies wait for consent.
Tell us what your fragrance should awaken.
A few questions, then a 15-minute conversation to book.
Write to us